PLAN Library 101 Series

Need basic library training for staff? Training in this recorded series is based on the Essential Library Competencies in the Competency Index for the Library Field, compiled by WebJunction, 2014. There are thirteen sessions for this training:

Library Ethics and Values Part 1 with Robin Shader

Handout 1
Handout 2
Slide Presentation

Library Ethics and Values Part 2 with Robin Shader

Handout
Slide Presentation

Email with Regina Burgess

Handout

Hardware with Regina Burgess

Handout
Slide Presentation

Internet with Regina Burgess

Handout
Slide Presentation

Operating System with Regina Burgess

Handout
Slide Presentation

Software Applications with Regina Burgess

Handout
Slide Presentation

Customer Service: How Do We Serve Our Customers? with Linda Bruno

Handout

Web Technologies with Regina Burgess

Handout
Slide Presentation

Collaboration: Cranky Co-workers and Other Difficult Behaviors with Linda Bruno

Handout

Learning and Innovation: Lessons for Life-Long Learning with Linda Bruno

Handout

Leadership: Becoming a Leader in Your Library Part 1 with Linda Bruno

Handout

Leadership: Becoming a Leader in Your Library Part 2 with Linda Bruno

Handout

FREQUENTLY ASKED QUESTIONS

Can I get a Certificate of Accomplishment? Sure! Just email me after you have viewed all of the recordings, and I’ll mail your certificate.

What if I already know everything about one or more of the topics you are covering? Can I still get a Certificate of Accomplishment? In order to get the certificate, you must view all of the webinar recordings.

I don’t care about the Certificate of Accomplishment, but I want to watch some of the training sessions. Is that okay? Absolutely!

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